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Free Shipping!

When you buy fitness equipment from Diamondback Fitness, you receive our free curbside shipping option (limited to the 48 contiguous United States) right to your driveway or front of your residence.

Diamondback Fitness HOME USE Warranty

When you buy a fitness machine manufactured by Diamondback Fitness, you instantly receive the following HOME USE warranty:

  • Frame: Lifetime limited (5-years)
  • Brake: Lifetime limited (5-years)
  • Parts/Electronics: 3-years
  • Labor: 1-year
  • Wear & Tear Items: 90-days

See our warranty page for more details.

30-Day Money Back Guarantee

If you purchased from DiamondbackFitness.com and are not completely satisfied with your purchase, Diamondback Fitness offers a 30-day money back guarantee. You will only be responsible for return shipping and any assembly labor charges you may have purchased.

10% Military Discount

Diamondback Fitness is proud to support our American service members. As a small token of our appreciation, we offer all active and veteran Military personnel a 10% discount on Diamondback Fitness equipment and accessories. After purchase, just email our customer service team at support@diamondbackfitness.com with a photo or a scanned copy of your Military ID or DD214 and we'll do the rest!

Discount cannot be combined with any other discounts.

Media Relations

For customers who have service concerns, please contact our customer help center.

Diamondback Fitness values the coverage it receives in print, online, and broadcast media outlets. We respond to all media inquiries within one business day or less.

We’ve appeared in the following publications:

  • Fitness
  • SELF
  • Women’s Health
  • Prevention
  • Money
  • Better Home and Gardens
  • Consumer Digest
  • Health & Fitness
  • LA Times
  • And more

Contact us today for more information about Diamondback Fitness or our products, for written material, photography or to set up an interview with Diamondback Fitness clients or its management team.

Media Relations Contact

The following contact information is provided for use by members of the media only.

Phone: 801-993-2222 x 1007

Email: media@diamondbackfitness.com