When you buy fitness equipment from us, you receive our free curbside shipping option (limited to the 48 contiguous United States) right to your driveway or front of your residence.
When you buy one of our fitness machines, you instantly receive the following HOME USE warranty:
See our warranty page for more details.
If you purchased from our website and are not completely satisfied with your purchase, we offer a 30-day money back guarantee. You will only be responsible for return shipping and any assembly labor charges you may have purchased.
We're proud to support our American service members. As a small token of our appreciation, we offer all active and veteran Military personnel a 10% discount on our fitness equipment and accessories. After purchase, just email our customer service team at firstname.lastname@example.org with a photo or a scanned copy of your Military ID or DD214 and we'll do the rest!
Discount cannot be combined with any other discounts.
Diamondback Fitness respects your privacy and works hard to safeguard the privacy of your personal data. We realize that today's Internet visitor has questions concerning the nature, use, and confidentiality of information collected about consumers. We want you to know that we give our commitment to safeguarding privacy to your online and Internet activities with us.
DiamondbackFitness.com does not share, disclose or sell any personally identifiable information (such as your name, address, telephone number or e-mail address) collected online on DiamondbackFitness.com with other unaffiliated companies or organizations for non-DiamondbackFitness.com marketing purposes. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding. Diamondback Fitness also does not market to, or knowingly collect personal information from, children under the age of 13 on this site.
DiamondbackFitness.com uses the personally identifiable information you give us to provide you with our service(s) and product(s) and to let you know about other offerings, which may be of interest to you. Postal and e-mail address information you provide, for example, enables communication about services offered and ordered.
Because Diamondback Fitness works with a wide variety of companies, we may use information collected online to extend special offers to you jointly with our partners.
DiamondbackFitness.com uses vendors to carry out certain functions in marketing and delivering services to you, and so shares online data with those vendors to the extent necessary for them to perform their work. Of course, such partners and vendors must use that personally identifiable information only for the purpose(s) for which it was shared and protect it from any further use. DiamondbackFitness.com also shares such information with other industry and credit-related organizations to improve operations and to protect against fraud, security and credit risks.
We also provide personally identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with Diamondback Fitness property or services, or with our customers' or others' use of them.
DiamondbackFitness.com collects information online by asking you for it. A customer's name, address (postal and e-mail) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the service(s) being ordered or promoted.
We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use.
For questions regarding this policy, contact: