Contact Us

If our Diamondback Fitness Help Center hasn't provided you with a specific answer to your question, please use the information below to contact us.

Want to Track Your Order?

You can use our online tracker. You will need your order number and zip code. Check your order status.

Need Help with Parts or Service?

If you are contacting us regarding parts or service, we will need the following three pieces of information to serve you:

  1. Model of unit (510Ic, 1260Ef, etc.)
  2. Serial number of unit (Typically located at the lower back of machine)
  3. Date of purchase

Please use this form to request parts & service.

Phone & Fax

  • Call us at 1-385-255-9025 Monday-Friday from 9am-5pm (Mountain)
  • Fax us at (801) 993-2295


Diamondback Fitness 13702 S 200 W, Suite B-7 Draper, UT 84020

Contact Form

Need help with something else? Upon submission of this form, a customer service representative will contact you as soon as possible.