White github 512
CART SEARCH Icon credit SECURE SITE
Memorialday 2018 promobar mobile Memorialday 2018 promobar desktop
Free Shipping!

When you buy fitness equipment from Diamondback Fitness, you receive our free curbside shipping option (limited to the 48 contiguous United States) right to your driveway or front of your residence.

Diamondback Fitness HOME USE Warranty

When you buy a fitness machine manufactured by Diamondback Fitness, you instantly receive the following HOME USE warranty:

  • Frame: Lifetime limited (5-years)
  • Brake: Lifetime limited (5-years)
  • Parts/Electronics: 3-years
  • Labor: 1-year
  • Wear & Tear Items: 90-days

See our warranty page for more details.

30-Day Money Back Guarantee

If you purchased from DiamondbackFitness.com and are not completely satisfied with your purchase, Diamondback Fitness offers a 30-day money back guarantee. You will only be responsible for return shipping and any assembly labor charges you may have purchased.

10% Military Discount

Diamondback Fitness is proud to support our American service members. As a small token of our appreciation, we offer all active and veteran Military personnel a 10% discount on Diamondback Fitness equipment and accessories. After purchase, just email our customer service team at support@diamondbackfitness.com with a photo or a scanned copy of your Military ID or DD214 and we'll do the rest!

Discount cannot be combined with any other discounts.

Contact Us

Have a Question?

Please visit our Diamondback Fitness Help Center to find the answer to your question.

Need Help with Parts or Service?

If you are contacting us regarding parts or service, we will need the following five pieces of information to serve you:

  1. Model of unit ?(510Ic, 1260Ef, etc.)
  2. Serial number? (Typically located at the lower back of machine)
  3. Date of purchase? (including a copy of the proof of purchase)
  4. Are you the original owner?
  5. Do you live in the United Sates or Canada?

Please use this form to request parts & service.

Want to Track Your Order?

You can use our online tracker. You will need your order number and zip code. Check your order status.

Phone & Fax

  • Call us at 1-385-255-9025 Monday-Friday from 9am-5pm (Mountain)
  • Fax us at (801) 993-2295

Address

Diamondback Fitness 13702 S 200 W, Suite B-7, Draper, UT 84020