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Contact Us

Have a Question?

Please visit our Diamondback Fitness Help Center to find the answer to your question.

Need Help with Parts or Service?

If you are contacting us regarding parts or service, we will need the following five pieces of information to serve you:

  1. Model of unit ?(510Ic, 1260Ef, etc.)
  2. Serial number? (Typically located at the lower back of machine)
  3. Date of purchase? (including a copy of the proof of purchase)
  4. Are you the original owner?
  5. Do you live in the United Sates or Canada?

Please use this form to request parts & service.

Want to Track Your Order?

You can use our online tracker. You will need your order number and zip code. Check your order status.

Phone & Fax

  • Call us at 1-385-255-9025 Monday-Friday from 9am-5pm (Mountain)
  • Fax us at (801) 993-2295

Address

Diamondback Fitness 13702 S 200 W, Suite B-7, Draper, UT 84020