Guarantee & Return Policy

Buying an exercise machine sight unseen can cause some concern. That’s why we offer our 30-day money back guarantee from the day your product is delivered so that you know you can return it should it not meet your expectations.

To return a product, please call us from Monday through Friday from 9am-5pm (MT) at 1 (385) 255-9025 to receive a Return Merchandise Authorization number.

All returns must be approved prior to shipping a product back.

Additionally:

 

10% Military Discount

We're proud to support our American service members. As a small token of our appreciation, we offer all active and veteran Military personnel a 10% discount on our fitness equipment and accessories. After purchase, just email our customer service team at support@diamondbackfitness.com with a photo or a scanned copy of your Military ID or DD214 and we'll do the rest!
Discount cannot be combined with any other discounts.